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Leisure Pro
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Leisure Pro - 11/1/2009 8:31:28 PM
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chiefshockee09
Posts: 72
Joined: 10/9/2008
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I was wondering if anyone has ever bought from Leisure Pro. Are they a good place to buy from?
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RE: Leisure Pro - 11/1/2009 8:48:59 PM
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StarCruiser
Posts: 232
Joined: 2/8/2007
Status: offline
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I've purchased from them in the past and have no complaints.
_____________________________
Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote!
Benjamin Franklin
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RE: Leisure Pro - 11/1/2009 8:50:14 PM
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chiefshockee09
Posts: 72
Joined: 10/9/2008
Status: offline
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Alright, cool thanks.
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RE: Leisure Pro - 11/1/2009 11:33:23 PM
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sparky
Posts: 974
Joined: 11/8/2006
From: the Pacific Northwest
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They are OK as long as you don't want the manufacturer's warrantee.
Personally, I much prefer www.scubatoys.com for online purchases.
_____________________________
Fiji was great.
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RE: Leisure Pro - 11/2/2009 12:25:29 AM
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chiefshockee09
Posts: 72
Joined: 10/9/2008
Status: offline
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They offer warranties?
I see you went to Fiji. What island did you go to?
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RE: Leisure Pro if something's not right+ - 11/2/2009 7:17:30 AM
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ARTHASH0345
Posts: 986
Joined: 12/14/2008
From: Florida USA
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they go out of their way to correct it !!
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D2D is "Fish Chowder for the Scuba Diver's Soul "
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That's been my experience, too. (nt) - 11/2/2009 7:21:43 AM
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DocVikingo
Posts: 8480
Joined: 11/7/2006
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(nt)
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RE: That's been my experience, too. (nt) - 11/2/2009 9:12:03 AM
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Intimnasc
Posts: 27
Joined: 6/6/2009
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While I have had no complaints about Leasure Pro they do seel things they aren't supposed to on line which voids manufacturers warranties. I have started using Dolphin SCUBA almost exclusively for my on line purchases as they have a huge selection and are very competitive. They are also authorised to sell alot of brands on line and the ones they are not authorised to esell they show on line but won't sell on line.
http://www.dolphinscuba.com/?Click=122
_____________________________
MK25/S600 reg, Knighthawk BC, Oceanic Pro Plus2 Dive Comp
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Yes, which is why they offer their own guarantees.+ - 11/2/2009 9:18:01 AM
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DocVikingo
Posts: 8480
Joined: 11/7/2006
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BTW, thanks for the useful ink.
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Stay golden,
DocVikingo
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RE: Leisure Pro - 11/2/2009 10:45:17 AM
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cdiver
Posts: 65
Joined: 7/18/2007
Status: offline
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I have bought from LP for several years now, and never an issue.
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Wow! Back in the day... - 11/2/2009 10:53:47 AM
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Tiller
Posts: 1243
Joined: 11/18/2006
From: Richmond, Va.
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This post would have elicited a firestorm. It's interesting how times have changed.
Chief, I have purchased from LP on several occasions, but I have had a few problems. They once sent me a metric pressure gauge, for example. They are also not the most pleasant people to talk to on the phone, but maybe that's just the "New York-ness" coming through. Generally, I have been happy. That said, I would be reluctant to buy a regulator or BC from them, unless it is one of the brands for which they are an authorized source. I wouldn't hesitate on masks, fins, wetsuits and accessories.
_____________________________
DSAO,
Tiller
"Whenever I feel blue, I start breathing again."
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RE: Leisure Pro - 11/2/2009 11:37:26 AM
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Saudio
Posts: 1330
Joined: 11/7/2006
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As a matter of fact, just last week I spent an hour trying to find a replacement compass for my Sherwood Wisdom console. It's a cheap, plastic compass that would have to cost no more than $3 to build. Sherwood's retail price, $59.95. Not one dealer would come off the full retail price.
Leisure pro, $23.95 plus $3 shipping.
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Just Kidding!
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RE: Wow! Back in the day... - 11/2/2009 11:41:37 AM
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saholz
Posts: 333
Joined: 11/8/2006
Status: online
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I have no local dive shop. Our only local shop closed their doors three years ago and, yes, I did buy virtually all my gear from them until they closed. The closest dive shop is now a four hour round trip, and they have limited hours, so it's not like I can just wander over to look over the latest gear. I depend on the online retailers for much of my purchases and have bought from several outfits over the years.
I have bought from LP and always had a positive experience. In fact, all my online purchases have gone well. I bought a Mares Puck from Dolphin Scuba and it had a bad band. I sent it back and they replaced it immediately. I've had questions about some of the stuff I've bought from LP and they always answered any questions I had on the phone.
I can understand why some manufacturers would want to support in store sales and discourage Internet sales regarding dive gear. It makes more sense to have a knowledgable sales person guide the buyer through the process, especially if the buyer is a new or inexperienced diver. Unfortunately, that doesn't work for many of us and the Internet becomes a prime source of dive gear. As far as warranties, I know of no legal way a manufacturer can deny warranty work on a defective product that they produced...regardless of what they say. I'd love to see this go to court some day.
_____________________________
Stan
In The White Mountains Of Northern New Hampshire
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RE: Leisure Pro - 11/2/2009 3:59:10 PM
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RIDiver
Posts: 2527
Joined: 11/9/2006
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I'll buy from them for accessory items but if my life depends on it, I usually buy it from my local dive shop. I prefer to support the dive shops in my area - granted I still have a choice, even though several have closed in the last several years. I've found that because I am so supportive of my shops, they are often very likely to give me a break on pricing. And I definitely feel safer knowing that my life support gear (in particular) has been thoroughly checked at my shop before I use it.
Your mileage may obviously vary.
Betsy
_____________________________
"Life is short Frannie....don't wait too long do something you really want to do" - Fran's Daddy
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RE: Leisure Pro - 11/2/2009 7:42:20 PM
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chiefshockee09
Posts: 72
Joined: 10/9/2008
Status: offline
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Thanks for all the feedback everyone.
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RE: Leisure Pro - Authorized by - 11/2/2009 10:41:01 PM
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bobcat
Posts: 673
Joined: 11/8/2006
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LeisurePro is authorized by: Sherwood, Mares, Oceanic and Zeagle to name a few. I would expect LP would offer full warranties by the mfgs. who authorize them. LP is too darn big not to allow them to sell your products. I heard a rumor once that LP sells more than all the dive shops in FL. LP offers consumers more choice of products than any one dive shop and they seem to have it in stock too.
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RE: Leisure Pro - 11/2/2009 10:45:11 PM
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sparky
Posts: 974
Joined: 11/8/2006
From: the Pacific Northwest
Status: offline
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quote:
ORIGINAL: chiefshockee09
They offer warranties? They offer their own warrantee for the stuff they sell when the manufacturer won't
quote:
ORIGINAL: chiefshockee09
I see you went to Fiji. What island did you go to?
3 days on Viti Levu, but then we did a 7 day liveaboard on the Naia. Simply fantastic. I'd go be in a second.
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Fiji was great.
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RE: Wow! Back in the day... - 11/2/2009 10:47:19 PM
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bobcat
Posts: 673
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How true - Everyone used to badmouth internet companies, Grey market, underground international import and export mastery, prices not available to anyone else, fire sales, bankruptcy sales etc... I have claimed for years that the dive mfgs. have allowed sales to internet companies for years now its easy to find the mfgs admit that LP and others are Factory authorized. LP is huge and they move lots of product from many mfgs. If you know what your needs are you can get some real bargains.
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RE: Leisure Pro - 11/3/2009 6:34:40 AM
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biking1950
Posts: 22
Joined: 5/12/2007
Status: offline
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If I find something on Leisure Pro that I want I will print off the page and take it to my lds and they will match the price, not including the sales tax. They would not do that unless they were still making a profit.
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Your LDS matches? - 11/3/2009 8:41:40 AM
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bobcat
Posts: 673
Joined: 11/8/2006
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You are lucky if your LDS matches LP prices. What about all the products and brands LP has that your LDS does not carry? I rarely see a local retail outlet match internet prices. Its a different business model running retail with overhead costs that LP does not have. If your LDS matches prices good for you but I suspect they will not be able to exist long term. If everyone brought in LP prices to the LDS to be matched - Bye Bye LDS.
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RE: Your LDS matches? - 11/3/2009 9:07:28 AM
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saholz
Posts: 333
Joined: 11/8/2006
Status: online
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quote:
ORIGINAL: bobcat
You are lucky if your LDS matches LP prices. What about all the products and brands LP has that your LDS does not carry? I rarely see a local retail outlet match internet prices. Its a different business model running retail with overhead costs that LP does not have. If your LDS matches prices good for you but I suspect they will not be able to exist long term. If everyone brought in LP prices to the LDS to be matched - Bye Bye LDS.
My old LDS would always try to match Internet pricing. In all but one or two cases, they managed to come up with a competitive price. Most shops should be able to at least get within 10% of the best price which for me, was always good enough. Now that my LDS is gone, I just shop with my keyboard and stay with online retailers that I've had good experiences with. Based on my own experience, LP is a safe bet.
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Stan
In The White Mountains Of Northern New Hampshire
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RE: Your LDS matches? - 11/3/2009 1:46:50 PM
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Intimnasc
Posts: 27
Joined: 6/6/2009
Status: offline
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My LDS also tries to match internet pricing. They see the wqriting on the wall and do their best. Now there are times they tell me flat out they can't but if they get close I still buy from them as I like the personal service.
_____________________________
MK25/S600 reg, Knighthawk BC, Oceanic Pro Plus2 Dive Comp
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RE: Your LDS matches? - 11/3/2009 1:49:06 PM
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bobcat
Posts: 673
Joined: 11/8/2006
Status: offline
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quote:
Now that my LDS is gone, I
Perhaps if your LDS did not try to match prices they would still be around.
Its very difficult for a full sevice LDS who has brick and mortar business model ans related expenses along with limited product lines and inventory costs to compete against a large internet retailer who has a very small retail store and a huge warehouse for internet business. They are two different business models with different cost structures.
I too buy from LP and have had been satisfied. I have also visited LP the store in NY once, but I wasn't impressed but they had tons of stuff in the back.
Dive shops are great for training, rentals, service and especially for new divers who need help with gear selection and sizing. I get upset when someone uses their LDS spend all sorts of time getting educated and tries on all sorts of equipment then walks out and buys the same gear for 20% less through a large internet retailer. They used the LDS. plain and simple. I guess thats retail unfortunately. Internet retailers do not have those issues.
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RE: Your LDS matches? - 11/3/2009 2:03:01 PM
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lazylady
Posts: 600
Joined: 12/3/2006
From: Metairie, La and Dallas,Tx
Status: offline
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I guess I am lucky - since for years my local lds (brick and mortatr) was also a pretty good online store (albeit by another name). lds is/was Aqua Adventures in Richardson, Tx. Online store is www.crazyscuba.com. If they don't have what I need, then www.scubatoys.com will - and they also have a brick and mortar store within easy driving distance from Plano, TX. Now that I am primarily in LA, l try to use the lds here, but the two online shops (where I have traded for about 10 years now) always beat their prices, even when I add in the shipping charges.
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A CLEAR CONSCIENCE IS USUALLY THE SIGN OF A BAD MEMORY
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RE: Your LDS matches? - 11/3/2009 3:22:36 PM
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carpentierobueno
Posts: 10
Joined: 8/14/2009
Status: offline
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If my LDS doesn't carry what I need, he'll order it and will come as close to any internet price he can. I recently needed an adjustment on my reg, which he was more than happy to take care of. He is a nice guy to talk to, and consistently gives me the 'hook up' whenever he can. That being said, since I already own all of my own gear I wouldn't be too distraught to have to move to BFE where there won't be a shop, but I will always go through this LDS.
As a side note, I shopped around at some other shops in the Houston area and realized that someone expecting you to drop some mad loot in their shop, they should treat you well. I don't care if I live right around the corner from those guys, they aren't getting one red cent from me or any of my dive buddies.
VIVA TEXANSCUBA!!!!
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RE: Your LDS matches? - 11/3/2009 4:34:56 PM
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saholz
Posts: 333
Joined: 11/8/2006
Status: online
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quote:
ORIGINAL: bobcat
quote:
Now that my LDS is gone, I
Perhaps if your LDS did not try to match prices they would still be around.
Its very difficult for a full sevice LDS who has brick and mortar business model ans related expenses along with limited product lines and inventory costs to compete against a large internet retailer who has a very small retail store and a huge warehouse for internet business. They are two different business models with different cost structures.
I too buy from LP and have had been satisfied. I have also visited LP the store in NY once, but I wasn't impressed but they had tons of stuff in the back.
Dive shops are great for training, rentals, service and especially for new divers who need help with gear selection and sizing. I get upset when someone uses their LDS spend all sorts of time getting educated and tries on all sorts of equipment then walks out and buys the same gear for 20% less through a large internet retailer. They used the LDS. plain and simple. I guess thats retail unfortunately. Internet retailers do not have those issues.
Actually, the husband and wife who ran northern New Hampshire's only dive shop decided to retire. The retail shop was a break even operation, but they did make money on classes. They also had a lucrative commercial diving operation and had several municipal and hospital contracts. After many years, they just figured it was time.
_____________________________
Stan
In The White Mountains Of Northern New Hampshire
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RE: Leisure Pro - 11/4/2009 4:34:15 PM
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Arkie
Posts: 395
Joined: 11/8/2006
Status: offline
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I wouldn't buy a reg, BC, or wetsuit from them. Anything else would be ok. I've bought lots of stuff from them with no problems.
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RE: Leisure Pro - 11/4/2009 6:11:42 PM
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bobcat
Posts: 673
Joined: 11/8/2006
Status: offline
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quote:
I wouldn't buy a reg, BC, or wetsuit from them
Why not? LP has a larger selection than any LDS I have seen. For a Wetsuit you order your two top picks then return the one that doesn't fit and you have still saved a bundle over the LDS. Most LDS want you to pay for special orders along with restocking fees. I have ordered Regs, BC's and Wetsuits from LP and retuened some items and even had them repair a reg under warranty. My LDS wants 2 weeks for reg service and they don't do it onsite and they send it to someone miles away. The simplest of repairs is 3 days. LP did the reg service in 2 weeks Door to door.
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RE: Leisure Pro - 11/6/2009 11:39:09 PM
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Mycroft
Posts: 589
Joined: 11/7/2006
Status: offline
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Steer clear of them, they are crooks. They tried to cheat me and still lie about it to this day, right up until I sent them the reciept that they tried to cheat me over, then they just slink away.
_____________________________
On a clear disk, you can seek forever.
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RE: Leisure Pro - 11/7/2009 9:10:14 AM
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saholz
Posts: 333
Joined: 11/8/2006
Status: online
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quote:
ORIGINAL: Mycroft
Steer clear of them, they are crooks. They tried to cheat me and still lie about it to this day, right up until I sent them the reciept that they tried to cheat me over, then they just slink away.
How did they try to cheat you? I'm curious about what happened since my own experiences with them have been fine. Did they ever make it right?
_____________________________
Stan
In The White Mountains Of Northern New Hampshire
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RE: Leisure Pro - very satisfied - 11/7/2009 6:33:47 PM
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bobcat
Posts: 673
Joined: 11/8/2006
Status: offline
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I too would like to hear more about the details of the dissatisfaction.
I have done business with LP at least 6 times. I have returned items and sent things back for service without incident. I have also bought items from LP, then the price dropped the next week and I called LP about it and the gave me a credit for the difference. Not a compalint here !!. Never a problem.
But don't expect to use something for a few weeks then return it and say you don't like it and want a full refund. That doesn't fly as they are wise to people who want to use them as a free rental service.
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